Approving Body: CPD approved

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Banksman Training

This course will cover common vehicle reversing accidents and the crucial role played by the banksman. It'll also look at the controls and actions that can reduce the likelihood of such accidents.

Mental Health First Aid

The course introduces the subject and outlines the benefits of Mental Health first aid and workplace wellness schemes. It then goes on to cover the effects of stress on individuals and teams and discusses how stress and mental health are linked.

Mental Capacity Act and Deprivation of Liberty Safeguards

This course describes in detail the many facets and procedures of the Mental Capacity Act. This includes who the act affects, when it applies, how to assess capacity and the procedures that can be put in place in the home or workplace to ensure best practices are followed and people are treated fairly at all times.

Health and Safety in a Care Setting

Care homes are owned and managed by a wide range of organisations, including local authorities, the NHS, and organisations from the private and voluntary sectors.

Children and Young People’s Mental Health

It starts by defining mental illness and mental health problems and their impact on children and young people.

Twitter for Business

Twitter is a social media platform that is used by a wide range of people, from celebrities, who use it to communicate with their fans to companies and brands who can use it to engage their customers and attract new ones. It is also used by people for the social aspect – to chat and share information with friends. In fact, there is no restriction to who or what can have a Twitter account and often a larger company such as Starbucks will also have individual accounts for each product such as Frappuccino’s and even individual store locations.

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Supervising Mental Health at Work

This course will look at supervising stress and mental health at work and show you how to create a good mental health culture in your workplace.

Stress Management

This course will cover an introduction to stress and why it’s a problem, some of the causes of stress and some ways to minimise the risk of stress.

Problem Solving in a Workplace

This course covers a range of problems that occur in the workplace - and how they can be recognised, controlled and solved.

Preparing for a Job Interview

Interviews are two-way processes, where the employer and the interviewee can both decide if they are a good fit. This short course will provide you with some useful tips for how to prepare for an interview including preparing answers to common questions.

Managing Meetings

The course starts with some basic definitions and statistics that outline how important running meetings effectively can be.

LinkedIn for Business

LinkedIn is a very well established and respected social network with over 259 million users in more than 200 countries. It’s known as “Facebook in a Suit” or the most professional level of Social networking for businesses.

Facebook for Business

Facebook is the world’s largest social network. With over a billion users it’s very likely that a proportion of your target customer audience will have a Facebook account. In the ‘Social Media for Business’ course you’ll have been encouraged to research and investigate the preferred social media platforms used by your target audience, so you should have a good idea at this point if Facebook is one of the right platforms for you.

Working Within the Private Security Industry

In the UK, the private security industry provides manned, physical and technical systems to help protect people, premises and property. It can also help prevent and detect crimes and any activities that could be considered unauthorised as well as offering expertise in monitoring and responding to safety risks.

Working in Confined Spaces

This course will cover the legislation associates with working in confined spaces. What counts as a confined space, the potential hazards, safe operating procedures, emergency procedures and rescue.

Preparation for the CITB Health, Safety and Environment Test

This course is for candidates who have completed their Level 1 Health and Safety in a Construction Environment course and want to prepare for the touch screen test. The course reviews the key learning objectives of the Level 1 course including Accident Reporting, Environmental Awareness, Health and Welfare facilities, fire safety and hazardous substances.

Personal Protective Equipment

This course will show how wearing PPE plays a crucial role in preventing and reducing fatalities, injuries and diseases that would otherwise occur in the workplace. It includes details of a wide range of PPE options, examines the legislation and regulations that govern the responsibilities of employers, employees and suppliers, and provides a real-life case study showing the law in action

Paediatric First Aid

First aid covers a multitude of skill sets and responses to many medical situations. Its primary aim, is to provide immediate medical care and treatment that will either resolve the situation (in less serious 'everyday' cases) or provide an essential short-term emergency stop-gap until professional medical assistance is in place.

Noise Awareness

This course starts by going into detail about how dangerous noise can be in the workplace, and the main safety issues you should be aware of.

Manual Handling

This course outlines exactly what constitutes manual handling and covers the regulations and legislation that apply to manual handling tasks. It then goes on to cover safe handling techniques and how to develop good habits in relation to manual handling. It finishes off by introducing some practical solutions and the use of mechanical aids.

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Managing Occupational Health and Wellbeing

This course explains the key elements, procedures and activities involved in successful Occupational Health and Safety Management in the workplace.

Lockdown Procedure in Schools

This course will start by introducing the role of the lockdown officer then discuss some of the likely reasons for a lockdown, go over some of the steps you can take to prepare your school for lockdown as well as what to do in the event of a lockdown taking place.

Introduction to Risk Assessment

Risk assessment is a systematic method of looking at work activities, and considering the things that could cause significant harm to people, property or the environment.

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Fire Marshal for Care Homes

Our online fire safety training courses are aimed at all employees to assist them in identifying and reducing the risk that fire presents in the workplace.

Developing A Workplace Mental Health Policy

This course covers the steps that organisations should consider when developing and implementing a comprehensive workplace Mental Health Policy.

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Cyber Security

Employees, managers and directors should all have a good understanding of the threat posed by cyber-attacks and the importance of guarding against data breaches. This short course will explain why cyber attacks and data breaches happen and provide practical advice on how to set up effective defences.

Covid-19 Safe Workspaces

This course explores the risk to workers caused by the Covid-19 virus and covers actions that can be taken by employers and employees to protect themselves and each other as they return to work. The content of this course is based on the latest information from the UK government and the NHS.

Asbestos Awareness for Architects and Designers

The course consists of 4 modules with questions at the end. The modules cover areas such as recognising asbestos, where it is used, minimising the risks and legislation about working with asbestos for architects and designers.

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ADHD Awareness

The course covers the definitions of ADHD, the different types of ADHD and how to recognise some key signs and symptoms.

Supervising Food Safety Level 3

When a candidate passes this course, they will receive a certificate which demonstrates that they can supervise and train staff to handle food safely and hygienically

L2 Food Safety in Manufacturing

Training your employees with our online system will go a long way to give them greater awareness of the dangers that poor food safety standards pose

L2 Food Safety in Retail

Training your employees with our online system will go a long way to give them greater awareness of the dangers that poor food safety standards pose

L2 Food Safety in Catering

Training your employees with our online system will go a long way to give them greater awareness of the dangers that poor food safety standards pose

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Achieving Food Hygiene Rating Level 5

This course is intended to give you an overview of how the National Food Hygiene Rating Scheme works, what the scoring criteria are and how these are assessed by the inspectors

L1 – Food Safety in Retail

Training your employees with our online system will go a long way to give them greater awareness of the dangers that poor food safety standards pose

L1 – Food Safety in Manufacturing

Training your employees with our online system will go a long way to give them greater awareness of the dangers that poor food safety standards pose

Social Media Marketing

This online course examines the main social media platforms and their use as marketing tools.

Search Engine Optimisation for Business

The key is understanding what search engines need ‐ and since 90% of all searches in the UK are via Google, this pretty much means understanding Google. This course will explain the proven techniques that will help you reach and maintain the number one results spot.

Conflict Resolution in the Workplace

This course will consider what conflict is as well as its impact and role in the workplace

Presentation Skills

This course covers the common mistakes people make when preparing for and giving a presentation so you can avoid these, as well as going over good practice and providing some practical advice that you can put to good use the next time you have a big presentation to make.

Negotiation

Negotiation is a basic means of getting what you want from others. It’s a back and forth communication designed to reach an agreement when you and the other side have some interests that are shared and others that are opposed.

Customer Service

This course will start by making it very clear exactly what we mean by customer service, and why it’s so vital

Anti-Harassment & Bullying

This course covers the commitments that will be laid out in your company’s anti-harassment and bullying policy. It then explains the differences between harassment and bullying

The Principles of Performance Management

In any organisation, the traditional model of strict command and control wastes a significant amount of time and money. Mutual trust, employee motivation and readiness to perform can easily be undermined. Performance management, on the other hand, offers a different, much more effective approach.

Sales Skills

The course will start by providing an overview of the basic rules for sales people, along with the right mindset, self-assessment and the goals you’ll need in the short, medium and long term.

Managing Sickness and Absence

Employee absence can be costly in terms of both lost time and money. It impacts businesses, managers, and colleagues in ways that range from them having to take on extra work or undertake additional training, to experiencing additional stress and a drop in morale.

Sexual Harassment in the Workplace

Sexual harassment is unwanted conduct of a sexual nature. Experiencing sexual harassment can be one of the most difficult situations a worker can face, however it should not be happening and all workers are protected by law from sexual harassment.

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Alcohol Personal Licence Holder

This case is for anyone working in, or wanting a career in the hospitality industry who wants to open up promotion opportunities or to move into a role that requires a personal licence

Anti-Money Laundering

This course is suitable for anyone working in an organisation that handles large amounts of money. It can also be used as an introduction to the subject for those working or planning to work in a regulated sector

Introducing GDPR

This online course is designed specially for those front line staff and provides a clear introduction to the main elements of the GDPR, including compliance and the consequences of non-compliance.

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Equality, Diversity & Discrimination

We’ve all heard and used the words ‘equality’ and ‘diversity’ before but what do they actually mean and how do they affect you as an employer or employee

Time Management

Good Time Management will improve and enhance the time spent in the workplace and can even go a long way to improving the quality of the work you produce.

Leadership Skills

A leader doesn’t necessarily have to be a ‘manager’, but it’s difficult to see how a manager could be truly effective without having at least some leadership skills.

Project Management

This course covers some of the common project management methodologies, setting goals, and actually achieving them, identifying the need for a project to be started, using key project management tools and much more.

Disciplinary Procedures

This course covers the aims of the disciplinary procedure, penalties including investigations, allegations and suspensions, procedures for carrying out hearings, and appeals

Effective Delegation

This course will start with the essentials – defining exactly what we mean by delegation and why it’s so important

Developing Teamwork

This course will start by explaining in detail what team working is and cover some of the basic principles for putting together a group of people who will work well together

Objective Setting

This course aims to help you write effective objectives that deliver results. It covers the importance of goals and objectives and why we need them, the barriers to you achieving your objectives and how to overcome them, what SMART objectives are and how to write and identify them and concludes with some tips for successful objective setting

Developing Good Employee Relations

This course will define employee relations and cover the many benefits good relations can bring to an organisation

Introduction to Emotional Intelligence

Emotional Intelligence is a set of emotional and social skills that collectively establish how well you perceive and express yourself, maintain social relationships and cope with challenges. It's not just a passing management fad, in fact it is based on a great body of data, based on studies of tens of thousands of working people taken from a wide range of industries.

Anti-Bribery and Corruption

The course content is aimed at employees at all levels of an organisation that may encounter bribery or corrupt working practices

Licensed Premises Staff Training

This course starts with an overview of UK alcohol licensing laws and the importance of the four key licensing objectives.

Introduction to Safe Handling of Medicines

This Introduction to the Safe Handling of Medicines course will start by explaining the key terminology used when handling medicines. It then goes into detail about the roles of the people involved, some of the different groups of medicines, providing different levels of support to patients, infection control, label interpretation and much more.

Understanding your Role in Care

This course will define social care and talk about why people choose it as a career and what its goals and objectives are

Mental Health Awareness

This course explains the difference between mental health and mental illness. It covers the symptoms of a number of the most common mental illnesses so you will know what to look out for

Nutrition and Hydration

This course will start by defining the various terms used when talking about nutrition and hydration in care environments

End of Life Care

This course will provide you with information about what to expect, how to handle some of the emotions associated with this time

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Positive Handling in Schools

This course will start by looking at some examples and statistics which highlight the seriousness and extent of aggressive pupil behaviour

Principles of Communication

This course covers some of the different ways of communication, how to identify barriers to communication and how to reduce these, making sure the person you are communicating with understands what you are communicating

Handling Information in a Care Setting

When working in a care setting it is so important to build positive relationships with care users. Confidentiality and the correct handling of personal information are vital for trusting relationships and a breach in this may lead to a service user becoming unwilling to cooperate with their care providers.

Epilepsy Awareness

When introducing epilepsy, we must first recognise that there are around 40 different types of seizures. Statistics show that one in five people will have a seizure at some time in their life although only some of these will be caused by epilepsy.

Safeguarding Children

This course, ‘Safeguarding Children’, is aimed at anyone who has a duty of care for, or comes into contact with children in their chosen profession

Introduction to the Early Years Foundation Stage

The Early Years Foundation Stage, commonly referred to as the EYFS is a framework that all Early Years providers, including childminders, must follow.

Sharps Awareness

In this course we’ll start by looking at some statistics relating to discarded needles, then define ‘sharps’ and look at the different types that can be found in ‘sharps litter’

Stroke Awareness

This course will cover the types of strokes, the symptoms, and risk factors. It will also cover the treatment options and the longer term impact of the condition.

Infection Control

Infection prevention and control measures aim to ensure the protection of those who might be vulnerable to acquiring an infection

Dementia Awareness

This course is intended to give you an overview of the common types and symptoms of dementia as well as going into how it can affect the brain in different ways

Dignity & Privacy

The course will start by defining dignity and privacy within the healthcare sector, and will explain how the two are quite often linked

Your Personal Development

The course will start by looking at the way standards are set, monitored and regulated for social care organisations and workers throughout the UK

Person-Centred Care

This course will give you an understanding of person centred approaches for care and support, and how to implement a person-centred approach in an adult social care setting

Learning Disability Awareness

This course will start by giving you an overview of some of the common types and causes of learning disabilities and how they affect people

Safeguarding Adults

This course is aimed at anyone who has a duty of care for, or comes into contact with, adults in need of care and support

Diabetes Awareness

This course is aimed at people working in the health and social care sector and will provide an overview of the condition

Autism Awareness

This course will provide you with an understanding of what autism is and how it affects a child’s daily life

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Drug & Alcohol Awareness

This course is aimed at managers and staff in all industries who play a role in reducing drug, alcohol and substance misuse in the UK

Duty of Care

A duty of care is the requirement that all health and social care professionals, and organisations providing health and care services, must put the interests of service users first.

Fire Extinguisher

​This course provides training in the use of different types of fire extinguishers and the protocol of tackling a fire

Fire Marshal

​This course provides extensive knowledge of fire prevention, evacuation protocol and using fire extinguishers

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Basic Fire Safety Awareness for Care Homes

This course covers the same content as the Basic Fire Safety course with additional content tailored specifically for employees that work in care homes.

Basic Fire Safety Awareness

Our online fire safety training courses are aimed at all employees to assist them in identifying and reducing the risk that fire presents in the workplace

L1 Food Safety in Catering

Training your employees with our online system will go a long way to give them greater awareness of the dangers that poor food safety standards pose, as well as covering how food safety risks actually arise and how to control and prevent them.

Introduction to HACCP – Level 2

HACCP stands for Hazard Analysis and Critical Control Point. It is an internationally recognised food safety management system that is used to identify hazards which are significant for food safety.

Prevent Duty

This course starts with an overview of the Government’s Prevent strategy, and then looks at some of the reasons people become extremists.

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Allergen Awareness

This course covers general allergies, food allergies and food intolerances and explain the differences between them.

Working at Height

This course covers topics including the dangers of working at height, the regulations, the hierarchy of controls, assessing risk and much more.

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Emergency First Aid at Work – Online Annual Refresher

What is Emergency First Aid? Well it’s exactly that, the first aid to be offered if an incident occurs

Assessing Display Screen Equipment

This course is aimed at users of display screen equipment (DSE) and those responsible for assessing display screen equipment. A ‘user’ is anyone who regularly uses display screen equipment for a significant part of their normal work. In practice, if you use display screen equipment continuously for more than one hour a day, then you’re a ‘user’.

Asbestos Awareness

The course consists of 4 modules with questions at the end. The modules cover areas such as recognising asbestos, where it is used, minimising the risks and legislation about working with asbestos.

Basic Legionella Management

This course explains the background to Legionella, the potential risks associated with water systems and how these can be prevented or controlled.

Abrasive Wheels Training

This course is aimed at anyone who uses abrasive wheels, or employs people who use abrasive wheels as part of their work.

Display Screen Equipment Awareness

These courses are aimed at users of display screen equipment (DSE) and those responsible for assessing display screen equipment.

Working Safely

The course covers why we should work safely, defines hazard and risk, identifying common hazards, improving safety performance and protecting the environment.

Workplace Health and Safety

At the end of this course you will have an understanding of health and safety legislation and you’ll be able to list common causes of accidents.

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Taff Street, Pontypridd,
CF37 4TR (01443) 807980

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